Distance Sales Agreement
All users are deemed to have accepted that they have read and approved the sales contract as soon as they perform their membership transactions.
The sales contract is the virtual sales contract between Sleep Training in Babies and the customer.
Terms & Conditions
Article – 1: SUBJECT
The subject of this contract is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts published in the Official Gazette dated 27.11.2014 regarding the sale and delivery of the product whose qualifications and sales price are specified below, which the BUYER has ordered electronically from the website of the SELLER with the address "www.sleepbabytraining.com" ("Website").
Article – 2: SELLER INFORMATION
Title: Sleep Training for Babies (hereinafter referred to as "SELLER")
Address: İzzet Paşa Quarter, Fırın Arkası Street, 34387 Şişli / Istanbul, TR
Phone: +90 850 308 2015
E-Mail: info@sleepbabytraining.com
Article – 3: BUYER INFORMATION
All members, all buyers who are members of the Sleep Training in Babies e-commerce store sleepbabytraining.com and shop. (Hereinafter referred to as "BUYER" or "CUSTOMER").
Article – 4: CONTRACT SUBJECT AND PRODUCT INFORMATION
Goods/Products or Services; Type, Quantity, Brand/Model, Color, Quantity, Sales Price and Payment Method are as stated on the site, and these promises may change without notifying the buyer.
Article – 5: GENERAL PROVISIONS
5.1. The BUYER declares that the basic characteristics of the product subject to the contract, the sales price including all taxes and the method of payment, the delivery and the costs thereof will be borne by the BUYER as stated on the Website, that he/she has read and informed the preliminary information about the period of delivery and the full trade name, full address and contact information of the SELLER and gives the necessary confirmation electronically.
5.2. The SELLER is not responsible for any direct or indirect damages that may arise due to the use of the Website or mobile application and other data and programs, due to breach of contract, tort, or other reasons. As a result of breach of contract, tort, negligence or other reasons; It does not accept any responsibility for interruption of the transaction, error, negligence, interruption, deletion, loss, delay of the transaction or communication, computer virus, malfunctions in telecommunication lines, communication error, theft, destruction or unauthorized entry, alteration or use of the records.
5.3. The SELLER reserves the right to change, reorganize, and stop publishing any services, products, terms of use available on the Website and/or Mobile Application, as well as the information provided on the Website and/or Mobile Application, without prior notice. Changes enter into force on the date of publication on the Website and/or Mobile Application. The Company advises the BUYER to visit the legal warning page every time they enter the Website and/or Mobile Application. These conditions also apply to other linked websites.
5.4. The Website and Mobile Application may contain links or references to other websites that are not under the control of the SELLER. The SELLER is not responsible for the content of these sites or any other links they contain.
5.5. The SELLER is the owner or licensee of all materials ("Materials") and related intellectual and industrial property rights, including the general appearance and design of the Website and Mobile Application and all information, pictures, all kinds of brands, Website domain names, logos, icons, demonstrative, written, electronic, graphic or machine-readable technical data, computer software, applied sales system, business method and business model on the Website and Mobile Application, and The materials are under legal protection. No material on the Website and/or Mobile Application; It cannot be changed, copied, reproduced, translated into another language, republished, uploaded to another computer, posted, transmitted, presented or distributed, including code and software, without prior permission and reference. The whole or part of the Website and/or Mobile Application cannot be used on any other website or mobile application without permission. In case of detection of any situation to the contrary, the SELLER reserves all other rights regarding civil and criminal liability and not expressly stated here.
5.6. BUYER's personal information can only be disclosed to official authorities if this information is duly requested by the official authorities and when it is obliged to make a disclosure to the official authorities in accordance with the mandatory legislation in force.
5.7. The product subject to the contract is delivered by the cargo company contracted with the SELLER to the BUYER or the person/organization at the address indicated within the period specified in the preliminary information on the Website, depending on the distance of the BUYER's residence for each product, provided that it does not exceed 30 days from the order date. The cargo company that the SELLER has an agreement with as of the date of approval of this Agreement is Yurtiçi Kargo / Aras Kargo. Any cargo/shipping fee related to the delivery shown in Article 3 will be covered by the BUYER if the total order price is below 15000 (Fifteen Thousand) Turkish Liras and will be reflected in the invoice for the order under the name "Shipment Fee".
5.8. If the product(s) subject to the contract will be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible for the person/organization to be delivered not accepting the delivery and any damages that may result from this.
5.9. The SELLER cannot be held responsible for any damages that may arise due to the errors and negligence of the cargo company responsible for the shipment during the shipment of the product(s) to the BUYER and/or their failure to be delivered to the BUYER.
5.10. SELLER is responsible for delivering the contracted product(s) intact, complete, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.
5.11. If the SELLER cannot fulfill its contractual obligations in case, it becomes impossible to fulfill the product or service subject to the order, it will notify the BUYER before the contractual performance obligation expires and may supply a different product of equal quality and price to the BUYER if it is in stock.
5.12. After the delivery of the product(s), the BUYER's credit card, debit card, debit card and other payment systems offered on the Website and Mobile Application are used unfairly or unlawfully by unauthorized persons in a way that is not due to the BUYER's fault. If the bank or financial institution does not pay the price of the product to the SELLER, the BUYER is obliged to return the relevant product to the SELLER within 3 (three) days, provided that it has been delivered to him. Otherwise, the BUYER accepts and undertakes that all legal action will be taken against him/her.
5.13. If the product or service purchased by the BUYER is not in the stocks of the supplier company from which the SELLER receives service and an equivalent product of equal quality and price is not available, the SELLER reserves the right to refund the price paid by the BUYER.
5.14. If the SELLER cannot deliver the product subject to the contract within the deadline due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent transportation or interruption of transportation, the SELLER is obliged to notify the BUYER of the situation. In this case, if the BUYER cancels the order, the amount paid will be paid at once within 14 (fourteen) days, in accordance with the payment instrument used when purchasing the product(s).
5.15. For payments made by the BUYER by credit card, the amount of the product(s) will be returned to the relevant bank within 14 (fourteen) days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER's accounts after the return to the bank is entirely related to the bank transaction process, the BUYER should be informed in advance that it will not be possible for the SELLER to intervene in any way for possible delays and that it may take an average of 2 to 3 weeks for the amount returned to the credit card by the SELLER to be reflected in the BUYER's account by the bank. accepts.
5.16. SELLER reserves the right to cancel purchases that exceed BUYER's needs through the Website. If the purchases in wholesale purchases exceed the BUYER's needs and exceed 3 (three) products, the SELLER reserves the right to cancel the order completely or send only 3 (three) products that are within the retail purchase limit.
5.17. In case the transaction regarding the relevant amount cannot be completed due to 3 (three) incorrect password entries in the purchases made by the BUYER by credit card, the SELLER has the right to request all kinds of information and documents from the BUYER, including visual tools that will confirm the identity and credit card information. If this information and documents are not provided by the BUYER, are provided incompletely, or the information and documents provided do not match the order information, the SELLER has the right to cancel the relevant order immediately and without any liability or compensation.
5.18. If the product prices are written far below the market price, at a level that would be obvious to an average person as a clear mistake, the SELLER has the right to cancel all orders placed according to this incorrect price. BUYER accepts and declares that in such a case, he will not have any rights or claims due to a clear error.
Article – 6: RIGHT OF WITHDRAWAL
BUYER has the right to withdraw within 14 (fourteen) days from the delivery of the product(s) subject to the contract to him/her or to the person/organization at the address notified, without having to give any reason. If the right of withdrawal is exercised, the returned products must be returned with the cargo company that the SELLER has a contract with and will announce to its customers on the website. Expenses arising from the exercise of the right of withdrawal belong to the SELLER if the product(s) are sent back with the cargo company that the SELLER has a contract with.
If, for any reason, the returned product is not sent by the cargo company contracted with the SELLER and notified to the BUYER, the shipping cost will be covered by the BUYER. In order to exercise the right of withdrawal, the SELLER must be notified by fax, telephone or e-mail within 14 (fourteen) days and the product must be suitable for the exercise of the right of withdrawal within the framework of the provisions of Article 6 and can be offered for resale by the SELLER. If this right is exercised,
6.1. The invoice of the product delivered to the third party or the BUYER must be sent (a corporate invoice has been issued for the product to be returned, together with the return invoice issued by the institution when the product is returned). Order returns whose invoices are issued on behalf of institutions cannot be completed unless a RETURN INVOICE is issued.
6.2. Return-In Slip,
6.3. The products to be returned must be delivered to the SELLER's product return address specified in the first article, complete and undamaged, together with the box, packaging and standard accessories, if any, within 10 (ten) days from the notification of the right of withdrawal. SELLER will refund all payments made within the scope of the product to the BUYER within 14 (fourteen) days from the date on which the BUYER's right of withdrawal notification is received.
When returning the product to the SELLER, the original invoice submitted to the BUYER during the delivery of the product must also be returned (in order to ensure consistency in accounting records). The phrase "return invoice" will be written on the invoice to be returned with the product and signed by the BUYER. If the invoice is not sent to the SELLER together with the product or within 5 (five) days after the product is sent, the refund will not be made and the product will be sent back to the BUYER with the same payment.
Article – 7: PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
BUYER cannot exercise his right of withdrawal within the scope of the following products within the framework of Article 15 of the Distance Contracts Regulation published in the Official Gazette on 27.11.2014:
7.1. Products related to goods or services whose prices change depending on fluctuations in financial markets and are not under the control of the SELLER or the provider.
7.2. Products related to goods prepared in line with the BUYER's requests or personal needs.
7.3. Products for the delivery of goods that are perishable or may expire. Goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Products for the delivery of those whose return is not suitable in terms of health and hygiene.
7.4. Contracts regarding goods that are mixed with other products after delivery and cannot be separated due to their nature.
7.5. Products related to books, digital content and computer consumables presented in tangible form, if the protective elements such as packaging, tape, seal and package have been opened after the delivery of the goods.
7.6. Products related to the delivery of periodicals such as newspapers and magazines, other than those provided within the scope of the subscription agreement.
7.7. Products related to accommodation, goods transportation, car rental, food and beverage supply and utilization of free time for entertainment or recreation purposes, which must be carried out on a certain date or period.
7.8. Services performed instantly in electronic environment (Video training set, e-Book training package, Individual Consultancy service) or products related to intangible goods delivered instantly to the BUYER.
7.9. Products related to services whose performance started with the approval of the BUYER before the right of withdrawal expires.
Article – 8: COMPETENT COURT
Consumer; They can make their applications regarding their complaints and objections to the Provincial and District Arbitration Committee for Consumer Problems or the Consumer Court in the place where the Consumer purchased the goods or services or where he/she resides, within the monetary limits determined by the Ministry of Customs and Trade in December every year.